Cancellation Policy for HD Health

Welcome to the hdhealth.org website, accessible from https://hdhealth.org/

Operated by: Hossaini Dynamic Health.

We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

Missed Appointment Policy

Our goal is to provide quality health care to all our patients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other patients as well. Please be aware of our policy regarding missed appointments.

Appointment Cancellation

When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call the Hospital [You were informed by an SMS while booking the appointment] as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we require that you call at least [24 hours] in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.

How to Cancel Your Appointment

If you need to cancel your appointment, please call us at [Bangladesh: 01978789292, India: 9733263889] between the hours of [Business Hours]. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible.

Late Cancellations/No-Shows

A cancellation is considered late when the appointment is cancelled less than [24 hours] before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a [Amount] missed appointment fee.

For new patients’ first appointments, a no show or late cancellation will result in a full charge of the new patient fee.

Product Cancellation:

  1. If you have to cancel an order, please do so within 24 hoursof placing the order. It is NOT possible to cancel part of your order. We recommend you cancel the entire order and re-purchase required quantity to simplify the transaction.
  2. If you cancel your order before your product has shipped, we will refund the entire amount subject to deduction of charges if any and whereas you cancel your order after the shipment but before receipt of the item, the same will be liable for deduction of the two-way shipping costs.
  3. All cancellations are subject to a cancellation charge/bank transaction charge of 5%of your total order value.
  4. There are circumstances when the company might have to cancel a particular order.
  5. Your receipt of an electronic or another form of order confirmation does not signify our final acceptance of your order and https://hdhealth.org/ reserves the right at any time after the receipt of your order to accept or decline your order for any reason.
  6. Although our online stock inventory is programmed to update automatically, https://hdhealth.org/ reserves the right at any time after receipt of your order, to inform you via telephone or email or mobile text about a shortfall in the quantity you ordered of any item. In all such cases, we have the right to either supply you less than the quantity you ordered or cancel your order with prior notice to you.

How to Cancel Your Product:

You can cancel your order by going to the order menu in your account and pressing the cancel order button.